Terms of Service
Last updated: 30 August 2026
1. The deal
Overdue is a service that helps you follow up on unpaid invoices. By creating an account you agree to these terms. 'We' are the operators of Overdue; 'you' are the person or business using it.
2. Your responsibility for what you send
You own and are responsible for the reminder emails sent through your account, including their content, legality, and recipients. Where AI drafting is enabled, AI-generated drafts are still your messages — review them before they go out, and never send anything you wouldn't stand behind. Do not use Overdue for spam, threats, debt-collection claims you are not entitled to make, or harassment. For your clients' personal data, you are the data controller and Overdue processes on your instructions.
3. Merchant of record
Paddle is our merchant of record. When you buy Pro, your payment contract is with Paddle, which handles charges, refunds, sales tax, and payment disputes. Pro is billed monthly and renews automatically until cancelled. You can cancel at any time from the billing page; access continues until the paid period ends.
4. 30-day refund
If Pro does not work out within the first 30 days, contact us and we will refund it in full. After that, refunds are handled under Paddle's reseller policy.
5. Fair use
The free plan is limited as described on the pricing page. We may throttle or suspend accounts that materially abuse the service (bulk spamming, reselling access, scraping). We will always email you first.
6. Uptime & availability
We work hard to keep Overdue reliable, but we make no guarantee of uninterrupted availability. You remain responsible for your own records — export important data. We are not liable for indirect losses, interference with your business, or lost profits.
7. Changes
We may update these terms as the product evolves. Material changes will be announced by email. Continued use after a change means acceptance.
8. Contact
Questions about these terms: hello@getoverdue.online. This service is operated from India with customers worldwide; e-commerce is facilitated by Paddle as merchant of record.