Refund & Cancellation Policy
Last updated: 7 September 2026
1. Our promise
If Pro does not work out for you within the first 30 days of a paid subscription, contact us at hello@getoverdue.online and we will refund it in full — no interrogation, no forms to fill.
2. After 30 days
After the first 30 days, Pro is billed monthly and renews automatically until you cancel. You can cancel at any time from the billing page in the app (or by emailing hello@getoverdue.online). When you cancel, your paid access continues until the end of the period you've already paid for — no wasted days.
3. How refunds are handled
Paddle is our merchant of record, so payments, refunds, sales tax, and payment disputes are handled by Paddle. Within the first 30 days we authorize a full refund in the amount you paid. After that, refunds for automatic renewals are handled under Paddle's reseller policy.
4. Chargebacks & disputes
If you open a dispute with your bank, we receive it via Paddle. We will always try to resolve it with you directly first — email us before opening a chargeback and we'll work it out. Free plan users never pay anything, so refunds don't apply there.
5. Contact
All refund and cancellation requests: hello@getoverdue.online. Questions about this policy, see also our Terms of Service and Privacy policy.
Also see the Terms of Service and Privacy policy.